Your systems should agree with each other.
Your RMM sees one set of clients. Your PSA and documentation describe another. Your invoices bill a third. MSP Aligned is independent engineering that makes those three match — and keeps them matched.
What we do
Integrations that stay integrated
PSA, RMM and documentation syncs set up once and verified on a schedule — not trusted. When a leg breaks, you find out from a report, not from a client.
Migrations that don't carry the mess
A migration faithfully moves wrong data. Before a PSA, RMM or documentation move, we find what's wrong in the source. After, we prove nothing was lost.
Automation where it pays
Onboarding, offboarding, reporting, the hand-typed things. Scripts you can read, running where you can see them.
How we work
- Read-only first. Every engagement starts with inquiry-scoped API access. Nothing is written until you've read the report.
- Deterministic. No model in the number path. A number on the report can be regenerated from your data by a script you can read.
- Your keys stay with you. Tooling runs on your machine against your tenant. We see what you choose to share.
- A report, not a dashboard. One cause per gap, a named fix owner, both directions. Patterns are one row, not forty tickets.
Where we work
ConnectWise ManageDatto RMMIT GlueKaseya VSAMicrosoft 365SophosCloudflarePowerShellPython
Who
MSP Aligned is Johnathan Green — ten-plus years in enterprise IT and managed services, building production tooling and connecting business systems. Background and selected work at jginfotech.org.